Information Systems

In many organizations, the Information Technology staff is quite removed from the Operations staff, both physically and organizationally. Unison presents a unique approach in that all staff: Information Technology, Help Desk, Data Analysis, Member Services, Claims and Credentialing are co-housed in a single location, creating a true collaborative environment. When a problem, or perhaps, an opportunity for enhancement arise, it is common to bring experts from all affected areas together to discuss the situation. The ability for a member of the Reporting Team, for example, to easily and informally meet with a member of the Information Technology team provides a tangible benefit to state regulatory agencies and CMS in quick issue identification and resolution, and smooth and seamless enhancements.